Recent Posts

Puff Back in Your Waterloo Basement

4/1/2020 (Permalink)

A basement wall with puff back soot A local Waterloo basement showing signs of puff back soot!

We’re not talking about the cute little bird, the black-backed puff back, often found in wooded habitats. We’re talking about the escape of nasty, soot-filled air into your home, causing massive black stains and bad odors. The kind of puff back that mostly occurs from oil-fueled furnaces if they are not properly maintained. 

Why Do They Happen?

Puff backs are small explosions in a furnace that cause soot to be pushed back into the home instead of through the ventilation system. They are usually caused by build-ups of dirt and soot in the ventilation, failing fans, and clogged filters.

How to Prevent Puff Backs

The only ways to prevent puff backs are to replace filters often and have a professional look at your furnace. As previously stated the largest cause of puff backs is lack of maintenance on furnaces. It is good practice to have all of your heavily-used appliances routinely checked.

In this Waterloo, IL basement, a puff back left minor damage on the wall, but this easily could have been much worse. The homeowners were left with only a small amount of soot that our SERVPRO technicians made quick work of. The incident provided an awakening for the residents, and they decided to have their furnace checked often. 
If your home or business suffers from a puff back or other fire/smoke damage, call our 24/7 emergency response service. We can make any disaster “Like it never even happened.” Contact SERVPRO of Monroe, Randolph & Washington Counties today at (618) 464-0300.

Dryer Vents in Your Okawville Home

4/1/2020 (Permalink)

A dryer vent full of lint This Okawville dryer vent is full of the perfect fire kindling: lint!

According to FEMA (Federal Emergency Management Agency), failure to clean dryers causes 34% of home fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of fires happening in your home, SERVPRO of Monroe, Randolph & Washington Counties can help clean dryer vents and ducts that may have lint buildup.


  1. Keep your dryer ventilation unblocked, both inside and outside of the home
  2. Remove lint from the filter after every load
  3. Make sure the outdoor flap is open

With our HEPA duct cleaner vacuums, no amount of dust, dirt, or lint can stop us from protecting your home from fire damage. If your home needs dryer vent or HVAC cleaning, come to the professionals at SERVPRO of Monroe, Randolph & Washington Counties. Contact us today at (618) 464-0300.

April Showers!

4/1/2020 (Permalink)

April Showers!

It is officially April which means April showers are upon us! Excessive rain can be good for some plants, but not so great for your home. Flood damage can occur, basements can be flooded, and home exteriors can suffer. SERVPRO has all the tools needed to clean up any flood disaster!

We Have the Know-How

We at SERVPRO follow strict industry standards when it comes to recovering your home from flood damage. With our state-of-the-art drying equipment and techniques, we can quickly and efficiently return your home or business back to pre-disaster condition. SERVPRO also provides a 24/7 emergency response service so we can assist with your water disaster any time, day or night.

If your home or business has flood damage due to the coming rain, call SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Preventing Your Red Bud Dishwasher from Washing Your Floors

4/1/2020 (Permalink)

Dish-Washing Disasters

Think about how often you use your dishwasher. They are very convenient appliances that most people use on a daily basis. However, like any water-equipped machine, it could leak all over your home if not maintained properly. Follow these preventative strategies to avoid water damage from your dishwasher.

Ensure Proper Installation

In order to operate efficiently, a dishwasher should be level with all four legs securely planted on the floor. An unbalanced machine can result in increased wear and internal warping that may contribute to leaks. 

Use Recommended Detergent

There are numerous brands of dishwashing detergent available on the market, but it is critical that you only use the detergent that is meant for your type of dishwasher. Using the incorrect detergent, such as dish soap, can cause excess suds, forcing water out of the dishwasher and all over your flooring.

Routinely Inspect Underneath Appliance

Many components of a dishwasher lie underneath the unit, so if water damage occurs you are unlikely to see it unless you routinely check. It is good practice to do so in order to avoid heavy water damage to your home.

Evaluate Door Gasket

If you notice pooled water in front of your machine, a damaged door gasket may be the culprit. Water lubricates this important component and helps prevent it from cracking. For this reason, you should use your dishwasher at least once a week. It’s also important to routinely inspect the seal for signs of deterioration and replace it as necessary. 

If your home or business ever has water damage, call your local SERVPRO of Monroe, Randolph & Washington Counties. We have the know-how and equipment to solve any water issue and are restoration experts. Contact us 24/7 at (618) 464-0300.

Keeping Your Sparta Home or Business Water Damage Free

4/1/2020 (Permalink)

SERVPRO technicians drying a room Let us take care of you with our proven methods and state-of-the-art equipment!

Have water damage?

When water damages occur in your home or workplace, avoid the frustration of cleanup! SERVPRO of Monroe, Randolph & Washington Counties will respond quickly to your water disaster with the right equipment to dry and restore your property.

Water damage safety tips

  1. Shut off the water source if possible. If it cannot be done safely, do not attempt to shut it off.
  2. Remove excess water by mopping and blotting.
  3. Remove and prop up wet upholstery to dry them. Do not try to put cushion covers in the washing machine.
  4. Place aluminum foil or wood blocks under furniture legs to help protect them.
  5. Hang furs and leather goods separately at room temperature to avoid damage.
  6. Remove Oriental or other colored rugs from wet carpeting.
  7. Do not use a regular vacuum to remove water.
  8. Do not turn on ceiling fixtures if they are wet, and keep out of areas where ceilings are sagging from retained water.
  9. Do not turn on any wet electrical appliance.
  10. Do not leave books, magazines, or other colored items on wet carpeting.


If your home is affected by water damage, call SERVPRO of Monroe, Randolph & Washington Counties. We have the tools and manpower to make any disaster “Like it never even happened.” We’ll always have your back 24/7, 365 days a year with our emergency response service. Contact us at (618) 464-0300.

SERVPRO - Always Wearing Green During St. Patrick’s Day

3/17/2020 (Permalink)

Every 17th of March, millions of Americans celebrate St. Patrick’s day. And every 17th of March, thousands forget the annual rule: wear green or get pinched! Luckily for us, we are always wearing green, whether it is when we are cleaning your carpets or getting rid of mold. Green is found on our air movers and dehumidifiers that work together to effectively remove moisture. Green is also found on our vehicles that are always packed and ready to go to any disaster, 24/7. Even our highly-trained technicians are always wearing green and are quick to make any disaster “Like it never even happened.”

This St. Patrick’s Day season, choose your local SERVPRO of Monroe, Randolph & Washington Counties for any of your fire, water, storm, or mold restoration. Contact the experts 24/7 at (618) 464-0300.

SERVPRO can help during COVID-19 epidemic

3/17/2020 (Permalink)

Here at SERVPRO, we want you to be safe and healthy during this time of disaster. Nothing means more to us than coming together as a community to protect each other. We provide extensive cleaning services to keep your home or business germ-free. 

Your local SERVPRO of Monroe, Randolph & Washington Counties is working tirelessly to provide the best services for you during these trying times. 

Do not forget to do the five:

  1. HANDS: wash them often
  2. ELBOWS: cough into it
  3. FACE: don’t touch it
  4. FEET: stay more than 3 ft apart
  5. FEEL sick? Stay home

If you have any questions regarding COVID-19 and how it can affect your home or business, do not hesitate to call your local SERVPRO of Monroe, Randolph & Washington Counties 24/7 at (618) 464-0300.

SERVPRO is Ready for any Storm in Red Bud, IL

1/7/2020 (Permalink)

Broken branches littering a storm damaged street Let your local SERVPRO of Monroe, Randolph & Washington Counties worry about your storm damage issues so you don't have to!

SERVPRO of Monroe, Randolph and Washington Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond more quickly with the right resources. This is important because a fast response greatly reduces the damage, limits further issues, and reduces the restoration cost so you can get back to your life.

Resources to Handle Floods and Storms

When storms hit Sparta, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us 24/7 at 618-464-0300!

SERVPRO Air Duct Cleaning for Steeleville Homes/Businesses

1/3/2020 (Permalink)

A man in an air duct Allow SERVPRO of Monroe, Randolph & Washington Counties to maintain the air ducts in your home or business today!

Did you know that the SERVPRO of Monroe, Randolph & Washington Counties can clean residential and commercial air ducts? Having your air ducts cleaned can sweep away years of dust and dirt and can help reduce the potential for damage and health risks. 

Your ventilation system is most often the biggest culprit in poor indoor air quality. In most cases, the HVAC system has been operating for some time without much attention. Dirty air ducts can circulate odors and contaminants such as mold and irritating dust throughout your building or home.

Keeping your ductwork clean can potentially extend the lifespan of your equipment by allowing it to operate at peak condition. In some circumstances, such as after a fire disaster or mold issue, duct cleaning may be an essential part of the cleanup process.

Duct cleaning, however, is not always necessary. We will make recommendations on how to deal with any indoor air quality issues you may have. This can save you money and provide you peace of mind on the health of your system. 

If your home or business needs air duct cleaning, come to the experts. We can help you improve your air quality and keep your home or business safe. Call us 24/7 at (618) 464-0300.


1/3/2020 (Permalink)

Various OSHA safety signs Keep your piece of mind knowing that SERVPRO is OSHA certified and will take all the necessary precautions during any cleanup or restoration!

We at SERVPRO know businesses like yours have safety at top priority, so we follow OSHA (Occupational Safety and Health Association) guidelines when handling any disaster. From mold disasters to fire cleanup, it is up to us to be aware of any dangers and preventative measures. We at SERVPRO like to share those measures with you to help your disaster restoration go more smoothly. For more information on OSHA guidelines, visit

Basic Safety Risks

These are a few safety tips that are essential for being safe in a home or business disaster.

  1. Sometimes structural integrity issues occur from fire or flood damage so don’t walk on surfaces that are not stable. 
  2. Toxic chemicals can be produced from a water or fire disaster. Always wear boots and gloves to protect yourself.
  3. Damage done to structures or furniture can create sharp points or jagged edges. If you do get injured, use care when handling and cleaning any cuts or wounds.

Wear proper filtration masks/equipment when dealing with toxic fumes and mold spores.

  1. To prevent eye injuries from flying debris, dust, contaminated water, or chemicals, wear safety goggles. 
  2. Avoid areas with carbon monoxide from propane, gas fired generators, or other equipment.
  3. When using ladders, always position at a safe angle, avoid any electrical wires overhead, and do not place on unstable surfaces.
  4. Always follow the manufacturer's instructions and don’t overreach when using chainsaws or other power tools.
  5. Always be alert on the job when trucks or other heavy equipment are being used. 

At SERVPRO, we take OSHA guidelines seriously in order to keep our technicians (and you) safe. By sharing some of these preventative measures, we hope to make you aware of the standard we are held to so that you may stay safe as well. 

If your home or business ever suffers from a disaster, call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.