Recent Posts

SERVPRO is Ready for any Storm in Red Bud, IL

1/7/2020 (Permalink)

Broken branches littering a storm damaged street Let your local SERVPRO of Monroe, Randolph & Washington Counties worry about your storm damage issues so you don't have to!

SERVPRO of Monroe, Randolph and Washington Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond more quickly with the right resources. This is important because a fast response greatly reduces the damage, limits further issues, and reduces the restoration cost so you can get back to your life.

Resources to Handle Floods and Storms

When storms hit Sparta, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us 24/7 at 618-464-0300!

SERVPRO Air Duct Cleaning for Steeleville Homes/Businesses

1/3/2020 (Permalink)

A man in an air duct Allow SERVPRO of Monroe, Randolph & Washington Counties to maintain the air ducts in your home or business today!

Did you know that the SERVPRO of Monroe, Randolph & Washington Counties can clean residential and commercial air ducts? Having your air ducts cleaned can sweep away years of dust and dirt and can help reduce the potential for damage and health risks. 

Your ventilation system is most often the biggest culprit in poor indoor air quality. In most cases, the HVAC system has been operating for some time without much attention. Dirty air ducts can circulate odors and contaminants such as mold and irritating dust throughout your building or home.

Keeping your ductwork clean can potentially extend the lifespan of your equipment by allowing it to operate at peak condition. In some circumstances, such as after a fire disaster or mold issue, duct cleaning may be an essential part of the cleanup process.

Duct cleaning, however, is not always necessary. We will make recommendations on how to deal with any indoor air quality issues you may have. This can save you money and provide you peace of mind on the health of your system. 

If your home or business needs air duct cleaning, come to the experts. We can help you improve your air quality and keep your home or business safe. Call us 24/7 at (618) 464-0300.


1/3/2020 (Permalink)

Various OSHA safety signs Keep your piece of mind knowing that SERVPRO is OSHA certified and will take all the necessary precautions during any cleanup or restoration!

We at SERVPRO know businesses like yours have safety at top priority, so we follow OSHA (Occupational Safety and Health Association) guidelines when handling any disaster. From mold disasters to fire cleanup, it is up to us to be aware of any dangers and preventative measures. We at SERVPRO like to share those measures with you to help your disaster restoration go more smoothly. For more information on OSHA guidelines, visit

Basic Safety Risks

These are a few safety tips that are essential for being safe in a home or business disaster.

  1. Sometimes structural integrity issues occur from fire or flood damage so don’t walk on surfaces that are not stable. 
  2. Toxic chemicals can be produced from a water or fire disaster. Always wear boots and gloves to protect yourself.
  3. Damage done to structures or furniture can create sharp points or jagged edges. If you do get injured, use care when handling and cleaning any cuts or wounds.

Wear proper filtration masks/equipment when dealing with toxic fumes and mold spores.

  1. To prevent eye injuries from flying debris, dust, contaminated water, or chemicals, wear safety goggles. 
  2. Avoid areas with carbon monoxide from propane, gas fired generators, or other equipment.
  3. When using ladders, always position at a safe angle, avoid any electrical wires overhead, and do not place on unstable surfaces.
  4. Always follow the manufacturer's instructions and don’t overreach when using chainsaws or other power tools.
  5. Always be alert on the job when trucks or other heavy equipment are being used. 

At SERVPRO, we take OSHA guidelines seriously in order to keep our technicians (and you) safe. By sharing some of these preventative measures, we hope to make you aware of the standard we are held to so that you may stay safe as well. 

If your home or business ever suffers from a disaster, call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Blowing Smoke in Nashville, IL Homes

1/3/2020 (Permalink)

A trailer home on fire with acrid smoke billowing Protect your home or business with our state-of-the-art fire restoration process at SERVPRO!

Did you know that there are different types of smoke that can affect your home or business after a fire? How the fire damage restoration cleanup is executed depends on the types of smoke we find. Here is a list of a few kinds:

  1. Fuel oil soot - Refers to smoke that backflows into a home from a furnace or fireplace.
  2. Wet smoke - Refers to smoke that results from plastics and rubbers that burn at low heat, causing a sticky, smeary substance to form. Can have a pungent odor. 
  3. Dry smoke - Your average smoke. Comes from paper and wood burning at high temperature, sending the heat towards the ceiling along with black, billowing clouds.
  4. Protein smoke - Produced by evaporation of material rather than from fire itself. Protein smoke is virtually invisible, yet it discolors paints and varnishes and has an extreme pungent odor. 
  5. Others - Smoke from tear gas, fingerprint powder, and fire extinguisher residue. 

At SERVPRO of Monroe, Randolph & Washington Counties, we pride ourselves in learning about any kind of damage that can be done to your home or business. The better we understand the disaster, the better we can help make it “Like it never even happened.” If your home or business needs fire, smoke, or soot damage recovery, call us 24/7 at (618) 464-0300.

Wielding Nature’s Power in Your Okawville, IL Home/Business

1/3/2020 (Permalink)

A photo of an ozone generator With our ozone technology, your smoke damage will be a thing of the past!

Just as a refresher from fifth-grade science class, ozone is three oxygen molecules bonded together which makes up the layer that protects the Earth from harmful UV rays. Ozone can also be created when lightning strikes, which helps purify the air. We can harness that purifying power through devices called ozone generators.

What is an Ozone Generator?

Ozone generators produce small lightning reactions that produce ozone (O3) molecules. This actually changes the molecular makeup of the air, purifying it of any smoke molecules that may be present after a fire disaster. 

How Does it Work?

When the ozone machine produces O3, those extra oxygen atoms attach themselves to smoke molecules, resulting in a molecule with a non-offensive odor. The addition of an oxygen atom to a molecule is a process called oxidation. With these machines, we are able to clean anywhere that air can flow, which is why it is so effective in the restoration of smoke-damaged homes or businesses. 

Is it Safe to Use?

Too much ozone can actually damage certain materials such as textiles, leather, rubber, and certain plastics. However, in the hands of a professional, the ozone can be used competently to remove smoke odors without harming your stuff. Our technicians at SERVPRO of Monroe, Randolph & Washington Counties are experts in odor removal and can do just that. 

If your home or business has a smoke odor that you just cannot get rid of, come to your local SERVPRO of Monroe, Randolph & Washington Counties. We have your back and can make any disaster “Like it never even happened.”

Contact us 24/7 at (618) 464-0300.

Preparing for Storm Damage at Your Columbia Business

1/3/2020 (Permalink)

Flooded benches Keep your home and belongings safe from storm damage with SERVPRO!

We know that storms don’t wait for anyone to be ready. That is why it’s so important to be prepared in advance. Knowing how to prevent damage to your assets can save you time and money in the long run. 


Make sure your business has storm damage insurance before disaster strikes. Contact your insurance agency to find the best coverage. You do not have to be located in a floodplain in order to qualify for flood insurance. Having this insurance can bring you peace of mind in case of an incident.


If your building has a basement or lower levels, make sure your equipment/furniture is moved to a higher location. Other steps should be taken around the building as well to make sure flood water is sealed outside. 


Keep your sensitive documents safe by sealing them up or moving them to a safe location. Certain things cannot be replaced with insurance, so make sure these things are taken care of as soon as signs of a storm appear.


Plan an evacuation route. This simple task can save you and your employees/co-workers from getting sick from flood water or from being stuck at your building due to road closings. This is a very important step in the preparation, as it can mean life or death in some extreme flooding situations.


Our Emergency Ready Profile can provide you with all of the knowledge you need to safely prepare yourself against a flood disaster. We provide a no-cost assessment to the document that has information on evacuation, shut-off valve locations, priority areas, and priority contacts. We strongly recommend that you have a plan for any disaster.

If your business suffers from storm or flood damage, call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

How Will Your Valmeyer Home Exterior Resist Flood Damage?

1/3/2020 (Permalink)

Vinyl siding Call SERVPRO for you interior storm damage or sewer backup restoration needs!

In some cases, storm damage can cause much more damage on the outside of a home or business than the inside. For example, sometimes the siding on a house or commercial building can endure the full brunt of flood waters. How well the siding can resist it, however, depends on what type of siding it is. These common types of residential siding have different success when it comes to withstanding flood or storm damage. 


Vinyl is still one of the most popular kind of residential exteriors in the US. It also happens to repel flood waters very well. While individual panels may crack, the integrity is still maintained. Panels are easy to replace and clean after flooding. 


Brick siding has two sides of the coin. For one, it is successful in repelling flood water, but it is very costly to repair or replace. It is also more time-consuming to repair than simply replacing vinyl panels. Lastly, water can get into pockets in the mortar, causing water damage over time. It is good practice to have your siding looked at after any flood disaster.


Stucco exteriors are likely to chip and break during floods. While, like vinyl, it is cheap and easy to repair, it cannot repel flood water successfully. 


Metal is the most capable in a flood-like disaster. Most of the time, all metal siding needs after a flood is cleaning and repainting. It is not the cheapest siding, but it weathers the storm when it comes to flood damage. 

If your home or business has interior flood or storm damage, or you have any questions about how the exterior of your building will withstand storm damage, call your local SERVPRO of Monroe, Randolph & Washington Counties. We have your back 24/7, and can get any job done quickly and efficiently. Contact us at (618) 464-0300.

Water Heater Malfunctions: Keeping Your Showers Safe in Chester, IL

1/3/2020 (Permalink)

We use our water heaters tirelessly. Whether it comes to cleaning dishes, taking showers, or washing hands, we rely on them to fulfill our hot water needs. If not properly maintained, these devices can not only be unable to heat water, but can break and fill your home with water. However, with the right preventative steps, you can avoid this altogether. 


Your average hot water heater has a lifespan of about 10 years. If not replaced in this time, it can start to slow down and not heat water as fast, or shoot water around your home due to leaks and breaks. It is a good idea to have your water heater replaced about every 10 years. 


Hot water heaters aren’t perfect and can often have problems other than being too old. Sometimes, heavily-used parts of the machine, like gaskets, can rust or wear down, causing leaks. Frequently check your water heater for any signs of damage or rust to any parts.

Signs (Not the Movie)

There are a few ways that you can tell if your hot water heater has deteriorating components:

  1. Strange color of hot water
  2. Strange odor of hot water
  3. Leaks 
  4. Strange noises coming from the machine

If you stay vigilant when it comes to your hot water heater, you can enjoy years without hot water heater incidents or water damage. We at SERVPRO want homeowners and business owners to know the risks and preventative measures when dealing with hot water heaters so you don’t run into disaster. 

If you do have water damage due to a hot water heater malfunction, call your local SERVPRO of Monroe, Randolph & Washington Counties 24/7 at (618) 464-0300.

Can Waterloo Residents Keep Their Water-Damaged Insulation?

1/3/2020 (Permalink)

Insulation Always be aware of your insulation during a water disaster!

Normally, people don’t think about their insulation very much. It does its job without much complication... until you get water damage. How the cleaning is done and whether it is salvageable depends on what type of insulation you have.


Different types of insulation include fiberglass, cellulose, foam board, cotton, and spray foam. Some of the types of insulation are made of organic materials which make them the perfect breeding ground for mold. Some insulation, however, can be cleaned without much problem. We at SERVPRO of Monroe, Randolph & Washington Counties can answer any questions you have on damaged insulation and how we deal with it. 

How we Help

We can give you all of the options to clean, repair, deodorize, or dispose of your damaged insulation, and can help you come to the most reasonable decision on how to address the problem. Our technicians are trained to assist you with any questions and try to restore rather than replace. 

At SERVPRO of Monroe, Randolph & Washington Counties, we follow you through every step of the cleaning process. We want you to be aware of all of the issues that water damage can cause in order to keep you safe now and for any future disasters. 

If your home or business has water damage, call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

SERVPRO Does Biohazard Cleanup

1/3/2020 (Permalink)

A man in full PPE pulling biohazardous material out of a fridge Call SERVPRO for your biohazard cleanup needs!

Exposure to hazardous materials can pose serious health threats to building occupants, employees, customers, and owners. Failure to properly handle these disasters can result in unhealthy and even dangerous environments. SERVPRO of Monroe, Randolph & Washington Counties is trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal. We have the necessary equipment and cleaning products to ensure that your home or business recovers from any biological or chemical disaster.

SERVPRO can help with:

  1. Bloodborne pathogens
  2. Sewage backups
  3. Black water issues

And even more.

Our 24/7 emergency response service ensures that any time, day or night, you are taken care of. If your home or business ever suffers from a biohazard disaster, do not hesitate to call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.