Recent Water Damage Posts

Water In Your Sparta Home Or Business And What To Do

4/7/2021 (Permalink)

Two guys extracting water from carpet. Don't worry about the water in your home or business, let SERVPRO take care of you.

Experiencing water damage?

When water damages occur in your home or workplace, avoid the frustration of cleanup! SERVPRO of Monroe, Randolph & Washington Counties will respond quickly to your water disaster with the right equipment to dry, clean, and restore your property.

Water damage safety tips

  1. Shut off the water source if possible. If it cannot be done safely, do not attempt to shut it off. If you have an ERP with SERVPRO, all shut-off information is in the app. Please see link. https://ready.SERVPRO.com/  
  2. Remove standing water by mopping and blotting.
  3. Remove and prop up wet upholstery to dry them. Do not try to put cushion covers in the washing machine.
  4. Place aluminum foil or wood blocks under furniture legs to help protect them.
  5. Hang furs and leather goods separately at room temperature to avoid damage.
  6. Remove Oriental or other colored rugs from wet to dry areas.
  7. Do not use a regular vacuum to remove water. 
  8. Do not turn on ceiling fixtures if they are wet, and keep out of areas where ceilings are sagging from retained water.
  9. Do not turn on any wet electrical appliance.
  10. For safety, call an electrician if the fuse box has been submerged.
  11. Do not leave books, magazines, or other colored items on wet carpeting.

And # 12. Call SERVPRO!

If your home is affected by water damage, call SERVPRO of Monroe, Randolph & Washington Counties. We have the tools and manpower to make any disaster “Like it never even happened.” We’ll always have your back 24/7, 365 days a year with our emergency response service. Contact us at (618) 464-0300.

Why Is My Dishwasher Washing My Floor?

4/7/2021 (Permalink)

Water on kitchen floor coming from dishwasher. Stop trying to wash your floor with your dishwasher. Well, unfortunately this does happen, but with some directions, you can avoid this disaster.

Dishwashers were meant to wash dishes, not floors.

Dish-Washing Disasters

Think about how often you use your dishwasher. They are very convenient appliances that most people use on a daily basis, some are used two times per day. However, like any water-equipped machine, it could leak all over your home if not maintained properly. Follow these preventative strategies to avoid water damage from your dishwasher.

Ensure Proper Installation

In order to operate efficiently, a dishwasher should be level with all four legs securely planted on the floor. An unbalanced machine can result in increased wear and internal warping that may contribute to leaks. 

Use Recommended Detergent

There are numerous brands of dishwashing detergent available on the market, but it is critical that you only use the detergent that is meant for your type of dishwasher. Using the incorrect detergent, such as dish soap, can cause excess suds, forcing water out of the dishwasher and all over your flooring.

Routinely Inspect Underneath Appliance

Many components of a dishwasher lie underneath the unit, so if water damage occurs you are unlikely to see it unless you routinely check. It is good practice to do so in order to avoid heavy water damage to your home.

Evaluate Door Gasket

If you notice pooled water in front of your machine, a damaged door gasket may be the culprit. Water lubricates this important component and helps prevent it from cracking. For this reason, you should use your dishwasher at least once a week. It’s also important to routinely inspect the seal for signs of deterioration and replace it as necessary. 

Clean and Maintain Your Dishwasher 

Twirl the spray arm to make sure it spins freely. Also check the holes in the spray arm for debris. If you spot debris or the spray arm doesn’t spin, remove the spray arm and clean it.

Contact The Restoration Experts

If your home or business ever has water damage, call your local SERVPRO of Monroe, Randolph & Washington Counties. We have the know-how and equipment to solve any water issue. Contact the restoration experts 24/7 at (618) 464-0300.

Out Of Sight Insulation

1/12/2021 (Permalink)

Removed insulation Wet insulation trapped behind drywall that requires removal to eliminate microbial growth.

Insulation that is out of sight and out of mind until SERVPRO comes to help.

Normally, people don’t think about their insulation very much. It does its job without much complication... until you get water damage. How the cleaning is done and whether it is salvageable depends on what type of insulation you have.

Types

Different types of insulation include fiberglass, cellulose, foam board, cotton, and spray foam. Some of the types of insulation are made of organic materials which make them the perfect breeding ground for mold. Some insulation, however, can be cleaned without much problem. We at SERVPRO of Monroe, Randolph & Washington Counties can answer any questions you have on damaged insulation and how we deal with it. 

How we Help

We can give you all of the options to clean, repair, deodorize, or dispose of your damaged insulation, and can help you come to the most reasonable decision on how to address the problem. Our technicians are trained to assist you with any questions and try to restore rather than replace. Pictured is wet insulation trapped behind drywall that requires removal to eliminate microbial growth. 

At SERVPRO of Monroe, Randolph & Washington Counties, we guide you through every step of the cleaning process. We want you to be aware of all of the issues that water damage can cause in order to keep you safe now and for any future disasters. 

If your home or business has water damage, call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

New Toys - New Year

1/6/2021 (Permalink)

New air movers Check out our new toys! New air movers for a new year.

New Green

Well, we crossed over to the other side into a new year and are not looking back. One way to keep moving forward is to look ahead and not in the rear view mirror. When driving your car if you stare into the rear view, you will wreck. Another way is to dream and act on business growth. This motivation is generated by encouraging, inspiring, and...doing! 

In the spirit of all this moving forward stuff, SERVPRO of Monroe, Randolph & Washington Counties believe in purchasing new toys (equipment) for our business, and discarding the old and defective ones. With all the homes and businesses we respond to, all the transportation, and all the hours that these air movers have to go through each year is tremendous.

You deserve the new stuff. These new air movers are the new leader in performance, convenience, portability, and safety for low profile air movers. They are compact for storage, include a rugged molded handle which gives a solid grip when carrying, it is designed for ultra cord wrap fluidity, and gives you high velocity air over a 25% larger area than other low profile air movers. High velocity air..who doesn’t want that?

To secure dryness after your home or business experiences a water damage, and so we can come over and play with our new toys, call on the ones who are equipped with all the brand new shiny air movers.

SERVPRO of Monroe, Randolph & Washington Counties can help you with broken pipes and sump pump fails. Just dial 618-464-0300.

Don’t Let Carpet Spills Spoil Your Day

12/31/2020 (Permalink)

Coffee spill on your favorite carpet This coffee stain is no match for you today, you got this.

We all know what the first instinct is when it comes to liquids staining the carpet. Rush to the cabinet under the sink, grab all the chemicals you can, pick up five rags, spray the dirtied spot about fifteen times, then hope, nay, pray that intense scrubbing will aid the chemicals in bringing out that stain. However, there are a few issues with that. Let’s outline the best practices for when your favorite cup spills your favorite drink on favorite carpet. 

  1. Always blot spills and liquid stains. NEVER scrub. Scrubbing pushes the stain particles further in the carpet fibers, making the stain harder to remove. Doing so can even accelerate deterioration. Instead, blot the stain starting from the edges and much of the stain can be removed without any cleaning supplies. Water works well to dilute the stain and helps the removal of colour by blotting. 
  2. Club soda works wonders in the event someone spills beer or wine on your carpet. Pour a little bit of club soda on the stain, continuously blotting the area with a rag. If club soda does not do the trick, mix it with a bit of white vinegar and spray the solution on the stain. Let sit for 15 minutes and then blot it up.
  3. Scrape off stuck on debris. Instead of immediately going for the chemicals, try using a knife or another sharp object to remove things like stuck-on gum or candy before applying any moisture. 

The best thing to do for your carpets is to call your local SERVPRO of Monroe, Randolph & Washington Counties and have the experts clean your carpets. Deep cleaning carpets can remove stains, clear bacteria and dirt, and even make a whole room feel fresh. Contact us 24/7 for your carpet cleaning needs at (618) 464-0300.

Chester, IL Residents, Do You Have Your Water Damage Check List?

12/30/2020 (Permalink)

Picture of water damage in hallway. Five ways to protect your home or business from water damage with SERVPRO.

Even a small amount of water soaking into your floors, walls, or cabinets is enough to cause substantial damage in your home or business. Most often, pipe breaks and sewers backing up are the culprits when it comes to interior water damage. These following tips can help you minimize the risk in your home or business.

Proper Maintenance

Pipes can corrode, rust, and even freeze in the winter. It is important to maintain the pipes in your home to avoid a water disaster. Check your pipes and watch for any signs of leaks or bursts.

Water Bill

One way to make sure you do not have a pipe leak is to monitor your water bill. If you indeed have a leak, your water bill will most likely be increased compared to months past. 

Visible Signs

Look for signs of rust stains, warping or swelling wood, and dark spots in the carpets or walls. These are telltale signs of water damage. By catching these signs of water damage early, you can save time, money, and property.

Sewer System

Have a plumbing professional install a backflow prevention if you are on a sewer system or are located below street level. If not installed, there is a risk of black water invading your home that can cost thousands in damage and cleaning.

Trees and Pipes

Make sure to plant trees away from lateral pipes. Tree roots can grow downward into the pipes, damaging them.

And Lastly

NEVER pour grease down the drain.

If your home or business ever suffers from water damage, call the pros. We have your back day and night, 24/7, 365 days a year. With our quick response times and efficient technicians, we can make any water disaster “Like it never even happened.”

Call us at (618) 464-0300.

Preventing Your Red Bud Dishwasher from Washing Your Floors

4/1/2020 (Permalink)

Dish-Washing Disasters

Think about how often you use your dishwasher. They are very convenient appliances that most people use on a daily basis. However, like any water-equipped machine, it could leak all over your home if not maintained properly. Follow these preventative strategies to avoid water damage from your dishwasher.

Ensure Proper Installation

In order to operate efficiently, a dishwasher should be level with all four legs securely planted on the floor. An unbalanced machine can result in increased wear and internal warping that may contribute to leaks. 

Use Recommended Detergent

There are numerous brands of dishwashing detergent available on the market, but it is critical that you only use the detergent that is meant for your type of dishwasher. Using the incorrect detergent, such as dish soap, can cause excess suds, forcing water out of the dishwasher and all over your flooring.

Routinely Inspect Underneath Appliance

Many components of a dishwasher lie underneath the unit, so if water damage occurs you are unlikely to see it unless you routinely check. It is good practice to do so in order to avoid heavy water damage to your home.

Evaluate Door Gasket

If you notice pooled water in front of your machine, a damaged door gasket may be the culprit. Water lubricates this important component and helps prevent it from cracking. For this reason, you should use your dishwasher at least once a week. It’s also important to routinely inspect the seal for signs of deterioration and replace it as necessary. 


If your home or business ever has water damage, call your local SERVPRO of Monroe, Randolph & Washington Counties. We have the know-how and equipment to solve any water issue and are restoration experts. Contact us 24/7 at (618) 464-0300.

Keeping Your Sparta Home or Business Water Damage Free

4/1/2020 (Permalink)

SERVPRO technicians drying a room Let us take care of you with our proven methods and state-of-the-art equipment!

Have water damage?

When water damages occur in your home or workplace, avoid the frustration of cleanup! SERVPRO of Monroe, Randolph & Washington Counties will respond quickly to your water disaster with the right equipment to dry and restore your property.

Water damage safety tips

  1. Shut off the water source if possible. If it cannot be done safely, do not attempt to shut it off.
  2. Remove excess water by mopping and blotting.
  3. Remove and prop up wet upholstery to dry them. Do not try to put cushion covers in the washing machine.
  4. Place aluminum foil or wood blocks under furniture legs to help protect them.
  5. Hang furs and leather goods separately at room temperature to avoid damage.
  6. Remove Oriental or other colored rugs from wet carpeting.
  7. Do not use a regular vacuum to remove water.
  8. Do not turn on ceiling fixtures if they are wet, and keep out of areas where ceilings are sagging from retained water.
  9. Do not turn on any wet electrical appliance.
  10. Do not leave books, magazines, or other colored items on wet carpeting.

Call SERVPRO!

If your home is affected by water damage, call SERVPRO of Monroe, Randolph & Washington Counties. We have the tools and manpower to make any disaster “Like it never even happened.” We’ll always have your back 24/7, 365 days a year with our emergency response service. Contact us at (618) 464-0300.

Water Heater Malfunctions: Keeping Your Showers Safe in Chester, IL

1/3/2020 (Permalink)

We use our water heaters tirelessly. Whether it comes to cleaning dishes, taking showers, or washing hands, we rely on them to fulfill our hot water needs. If not properly maintained, these devices can not only be unable to heat water, but can break and fill your home with water. However, with the right preventative steps, you can avoid this altogether. 

Lifespan

Your average hot water heater has a lifespan of about 10 years. If not replaced in this time, it can start to slow down and not heat water as fast, or shoot water around your home due to leaks and breaks. It is a good idea to have your water heater replaced about every 10 years. 

Parts

Hot water heaters aren’t perfect and can often have problems other than being too old. Sometimes, heavily-used parts of the machine, like gaskets, can rust or wear down, causing leaks. Frequently check your water heater for any signs of damage or rust to any parts.

Signs (Not the Movie)

There are a few ways that you can tell if your hot water heater has deteriorating components:

  1. Strange color of hot water
  2. Strange odor of hot water
  3. Leaks 
  4. Strange noises coming from the machine

If you stay vigilant when it comes to your hot water heater, you can enjoy years without hot water heater incidents or water damage. We at SERVPRO want homeowners and business owners to know the risks and preventative measures when dealing with hot water heaters so you don’t run into disaster. 

If you do have water damage due to a hot water heater malfunction, call your local SERVPRO of Monroe, Randolph & Washington Counties 24/7 at (618) 464-0300.

Can Waterloo Residents Keep Their Water-Damaged Insulation?

1/3/2020 (Permalink)

Insulation Always be aware of your insulation during a water disaster!

Normally, people don’t think about their insulation very much. It does its job without much complication... until you get water damage. How the cleaning is done and whether it is salvageable depends on what type of insulation you have.

Types

Different types of insulation include fiberglass, cellulose, foam board, cotton, and spray foam. Some of the types of insulation are made of organic materials which make them the perfect breeding ground for mold. Some insulation, however, can be cleaned without much problem. We at SERVPRO of Monroe, Randolph & Washington Counties can answer any questions you have on damaged insulation and how we deal with it. 

How we Help

We can give you all of the options to clean, repair, deodorize, or dispose of your damaged insulation, and can help you come to the most reasonable decision on how to address the problem. Our technicians are trained to assist you with any questions and try to restore rather than replace. 

At SERVPRO of Monroe, Randolph & Washington Counties, we follow you through every step of the cleaning process. We want you to be aware of all of the issues that water damage can cause in order to keep you safe now and for any future disasters. 

If your home or business has water damage, call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Carpet Cleaning Catastrophe

12/30/2019 (Permalink)

A picture of a spilled mug of coffee Don't let that big spill soak into your carpets! Instead, call SERVPRO 24/7!

We all know what the first instinct is when it comes to liquids staining the carpet. Rush to the cabinet under the sink, grab all the chemicals you can, pick up five rags, spray the dirtied spot about fifteen times, then hope, nay, pray that intense scrubbing will aid the chemicals in bringing out that stain. However, there are a few issues with that. Let’s outline the best practices for when your favorite cup spills out your favorite drink on the carpet. 

  1. Always blot spills and liquid stains. NEVER scrub. Scrubbing pushes the stain particles further in the carpet fibers, making the stain harder to remove. Doing so can even accelerate deterioration. Instead, blot the stain starting from the edges and much of the stain can be removed without other cleaning supplies.
  2. Club soda works wonders in the event someone spills beer or wine on your carpet. Pour a little bit of club soda on the stain, continuously blotting the area with a rag. If club soda does not do the trick, mix it with a bit of white vinegar and spray the solution on the stain. Let sit for 15 minutes and then blot it up.
  3. Scrape off stuck on debris. Instead of immediately going for the chemicals, try using a knife or another sharp object to remove things like stuck-on gum or candy before applying any moisture. 

The best thing to do for you carpets is to call your local SERVPRO of Monroe, Randolph & Washington Counties and have the experts clean your carpets. Deep cleaning carpets can remove stains, clear bacteria and dirt, and even make a whole room feel fresh. Contact us 24/7 for your carpet cleaning needs at (618) 464-0300.

Preventing Water Damage for Chester Residents

12/30/2019 (Permalink)

A flooded hallway Protect your home or business from water damage with SERVPRO!

A small amount of water soaking into your floors, walls, or cabinets is all it takes to cause substantial damage in your home or business. Most often, plumbing pipes and drain systems are the culprit when it comes to interior water damage. These following tips can help you minimize the risk in your home or business.

Proper Maintenance

Pipes can corrode, rust, and even freeze in the winter. It is important to maintain the pipes in your home to avoid a water disaster. Check your pipes and watch for any signs of leaks or bursts.

Water Bill

One way to make sure you do not have a pipe leak is to monitor your water bill. If you indeed have a leak, your water bill will most likely be increased compared to months past. 

Visible Signs

Look for signs of rust stains, warping or swelling wood, and dark spots in the carpets or walls. These are telltale signs of water damage. By catching these signs of water damage early, you can save time, money, and property.

Sewer System

Have a plumbing professional install a backflow prevention if you are on a sewer system or are located below street level. If not installed, there is a risk of black water invading your home that can cost thousands in damage and cleaning.

Trees and Pipes

Make sure to plants trees away from lateral pipes. Tree roots can grow downward into the pipes, damaging them.

And Lastly

NEVER pour grease down the drain.

If your home or business ever suffers from water damage, call the pros. We have your back day and night, 24/7, 365 days a year. With our quick response times and efficient technicians, we can make any water disaster “Like it never even happened.”

Call us at (618) 464-0300.

We’re Drying Them With Science

4/1/2019 (Permalink)

As simple as it may seem, there is actually a science behind drying. Psychrometrics is the study of physical and thermodynamic properties of gas-vapor mixtures and is the fundamental science backing our drying processes. Some may think it is sufficient just to lay down towels or place a fan in front of affected areas, but that could allow deep-set water to cause damage without you knowing. Let the experts handle your water issues.

We Have the Know-How

We at SERVPRO follow strict industry standards when it comes to recovering your home from water damage. With our state-of-the-art drying equipment and techniques, we can quickly and efficiently return your home or business back to pre-disaster condition. SERVPRO also provides a 24/7 emergency response service so we can assist with your water disaster any time, day or night.

If your home or business has water damage, call SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Keeping Your Red Bud Home Water Damage Free

3/21/2019 (Permalink)

When water damages occur in your home or workplace, avoid the frustration and potential risk of handling the cleanup yourself. SERVPRO of Monroe, Randolph & Washington Counties will respond quickly, with the right equipment to dry and restore your property. Knowing these water damage tips are crucial for keeping yourself and your things safe.

  1. Shut off the water source if possible. If it cannot be done safely, do not attempt to shut it off.
  2. Remove excess water by mopping and blotting.
  3. Remove and prop up wet upholstery to dry them. Do not try to put cushion covers in the washing machine.
  4. Place aluminum foil or wood blocks under furniture legs to help protect them.
  5. Hang furs and leather goods separately at room temperature to avoid damage.
  6. Remove Oriental or other colored rugs from wet carpeting.
  7. Do not use a regular vacuum to remove water.
  8. Do not turn on ceiling fixtures if they are wet, and keep out of areas where ceilings are sagging from retained water.
  9. Do not turn on any wet electrical appliance.
  10. Do not leave books, magazines, or other colored items on wet carpeting.


If your home is affected by water damage, call SERVPRO of Monroe, Randolph & Washington Counties. We have the tools and manpower to make any disaster “Like it never even happened.” We’ll always have your back 24/7, 365 days a year with our emergency response service. Contact us at (618) 464-0300.

Water Damage Categorized

1/3/2019 (Permalink)

There are different types of water damage, some more harmful than others. Knowing about the different kinds is essential to keeping yourself safe when a water disaster hits your home or business. While you may be thinking, “It’s not like I’m going to drink the flood water in my basement,” it is more than just ingesting the water that can cause harm.

Category 1 Water

Category 1 Water is the cleanest. It refers to water that does not pose substantial threat to humans and is classified as “clean water”. Examples include water supply lines, tub or sink overflows, or appliance malfunctions that involve a water supply line.

Category 2 Water

Category 2 Water is the kind you need to watch out for. Known as “grey water”, this kind refers to a source of water that contains a significant degree of chemical, biological, or physical contaminants. This kind of water can cause discomfort or sickness when consumed or even exposed to. Grey water carries microorganisms and nutrients of microorganisms. Examples are toilet bowls, sump pump failures, and water discharge from dishwashers or washing machines.

Category 3 Water

Category 3 Water is grossly unsanitary. It is known as “black water” and can contain unsanitary agents and harmful bacteria and fungi. Being exposed to or ingesting black water can cause severe sickness. Category 3 Water refers to water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water, or standing water. Category 2 Water that is not promptly removed form the structure and/or has remained stagnant may be reclassified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination.


SERVPRO of Monroe, Randolph & Washington Counties wants you to be informed of the dangers of water and the kind of damage it can cause. We can handle any kind of water damage your home or business has, making it “Like it never even happened.” If your home or business suffers from water damage, call the experts at (618) 464-0300.

Advantages of Calling SERVPRO for your Water Restoration

1/3/2019 (Permalink)

As harmless as it may seem, water can cause massive amounts of damage to a home if left unchecked. The water damage timeline shows that if water is allowed to stay for too long, items can be damaged beyond repair and structural integrity in your home can even be at risk. We at SERVPRO of Monroe, Randolph & Washington Counties know these dangers and are just a phone call away to restoring your home from any amount of water damage.

Mitigation

The best thing to do if you if you see water damage is to call SERVPRO right away. We know that disasters wait for nothing, so we provide a 24/7 emergency response service to better serve you in your time of need. Our technicians can be at your home immediately to start mitigating the damage. The sooner we can begin the mitigation process, the less likely secondary damage will be done to the affected areas. Then, the cleanup and restoration process can begin.

Not Fans, but Air Movers

During the cleanup and restoration process, we use our state-of-the-art technology to locate and dry any excess water. Our air movers and dehumidifiers work together to get the moisture out of the air and out of the walls and floors. Sometimes our centrifugal air movers are called ‘fans’, but their blades do the job differently. They pull in air from the room into curved fins that rotate forward, increasing the velocity of the air that is pushed out using centrifugal force, effectively creating air movement around the room to facilitate drying.

We Want Your Stuff to be Safe

We at SERVPRO of Monroe, Randolph & Washington Counties believe that our job is not just to restore things, but to restore lives. Our “restore vs replace” mentality ensures that any salvageable item in your home is removed, cleaned, and restored back to pre-disaster condition. We know how stressful water disasters can be, so we strive to intrude in your life as little as possible. With SERVPRO, we make it “Like it never even happened.”

We are experts in restoration and love to serve our neighbors. If your home or business ever has water damage from leaky pipes, storms, or sewer mishaps, do not hesitate to call your local SERVPRO of Monroe, Randolph & Washington Counties. We are here for you 24/7, 365 days a year for your restoration needs.

Call the experts at (618) 464-0300.

Water Extraction Made Easy

12/28/2018 (Permalink)

A rover water extractor in action.

At SERVPRO, we take vacuuming seriously. That’s why we have a large selection of tools at our disposal for any amount of water damage. Sometimes the best way to get rid of excess water is to forcibly remove it from the carpet using air suction!

Rover Water Extractors

A rover water extractor is a high-volume water extractor that moves across the floor, sucking up all of the water beneath it. These rover water extractors facilitate faster drying and is just one of the interesting ways SERVPRO ensures that your home gets back to the condition BEFORE the water damage happened.

If your home has water damage or if you just want to see more of our interesting methods, call SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300

Worries of Winter Weather

12/27/2018 (Permalink)

A burst pipe found in a New Athens, IL home due to ice blockage.

Winter weather can mean more than just slippery roads and snowmen to make. There are large threats of water damage to your home during the winter months. The more you know about them, the better you can prevent these issues.

Frozen Pipes

If not handled properly, pipes in your home can burst due to pressure built from frozen water blockages. The best ways to prevent this are:

  1. Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  2. Open kitchen cabinets to let warm air near the plumbing.
  3. When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  4. Keep your heat set to the same temperature both day and night

Ice Dams

Most people have never heard of an ice dam, however, they can be a major problem during winter. Ice dams occur when heated air melts roof snow downward into water dammed by ice stuck to the gutter. When the trapped water cannot safely flow into the gutter system, it can backflow into the house, causing water to enter through the roof and forcing the shingles to shift. Preventing ice dams is as easy as removing ice and snow from your roof and gutters to ensure that water flows where you want it to.


If you have water damage due to burst pipes or ice dams this winter, call SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300

Faster to your Waterloo Water Damage Event

3/27/2018 (Permalink)

Sub floor water damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Monroe, Randolph & Washington Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Monroe, Randolph and Washington Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 618-464-0300

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Monroe, Randolph & Washington Counties

SERVPRO of Monroe, Randolph and Washington Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Nashville, IL Water Damage Event

3/23/2018 (Permalink)

SERVPRO of Monroe, Randolph and Washington Counties provides 24 hour fire and water damage restoration service in Nashville, IL.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Monroe, Randolph and Washington Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Monroe, Randolph and Washington Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 618-464-0300

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Monroe, Randolph, and Washington Counties 

SERVPRO of Monroe, Randolph and Washington Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Waterloo, IL Water Damage Event

11/2/2017 (Permalink)

It's raining...inside.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Monroe, Randolph & Washington Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Monroe, Randolph and Washington Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 618-464-0300

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Monroe, Randolph & Washington Counties

SERVPRO of Monroe, Randolph and Washington Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Columbia, IL 24 Hour Emergency Water Damage Service

10/31/2017 (Permalink)

We are "like a bridge over troubled water."

SERVPRO of Monroe, Randolph and Washington Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 618-464-0300

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Monroe, Randolph & Washington Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Monroe, Randolph and Washington Counties

SERVPRO of Monroe, Randolph and Washington Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Chester, IL Residents: We Specialize in Flooded Basement Cleanup and Restoration

7/12/2016 (Permalink)

This home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sparta basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 618-464-0300

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Monroe, Randolph and Washington Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 618-464-0300