Recent Why SERVPRO Posts

Ashi To The Rescue in Monroe County, IL

4/23/2021 (Permalink)

A super, cute dog with a Servpro collar. Ashi is our SERVPRO dog, helping us restore not only your homes or businesses, but your lives as well.

Hello, my name is Ashi.

Employed since 2018, I've seen plenty of water, fire, and mold damages in homes and businesses. As devastating as it is, we can help you return back to normal.

If you are experiencing a catastrophe and are stressed out, worried, or even devastated, put the worry, stress and devastation on me and I will help carry your burdens.

When people experience troubled times in their homes or businesses, they need a hand...or paw to hold and help lead them through the restoration process. When the damage is done, we can then be the restorers in your life.

Just call SERVPRO of Monroe, Randolph & Washington Counties at 618.464.0300 and ask for me, Ashi. We can help make it “Like it never even happened.”

SERVPRO Serves And Protects The Police

1/14/2021 (Permalink)

Ben fogging Ben, our marketing rep is out giving complimentary vehicle fogs to all our local first responders.

Serving And Protecting

The people involved in our local law enforcement are not only essential, but indispensable. They are our heroes, they serve and protect. Keeping the law is something that never stops and is what we need to remain safe and protected. Speaking of serving and protecting, our SERVPRO team devoted a lot of time to help out the first responders by serving and protecting them. 

In order for them to feel served and protected because of their day-to-day, we offered them a complimentary cleaning. Throughout all of Monroe, Randolph, and Washington Counties, we reached out and scheduled complimentary vehicle fogs to all first responders. By proactively sanitizing and disinfecting their vehicles it provided our first responders with a peace-of-mind, knowing that they are being served and protected by SERVPRO.

The Chemicals

SERVPROXIDE is a hospital grade chemical that kills harmful bacteria on hard and soft surfaces and removes mold and mildew and keeps it from growing for up to 4 weeks.

Areas of Use

Areas of use include: Homes, vehicles, schools, daycare, gyms, locker rooms, sports gear, hospitals, nursing homes, laundry rooms, veterinary, ambulances, laboratories, restaurants, boats, farms, animal pens and poultry houses, egg processing premises, hatcheries, swine premise sanitation, refrigerated storage units, HVAC and AC systems, airplanes, trains, trucks, buses & automobiles...the list goes on and on.

Thank You

Thank you to all of our local first responders for serving and protecting us throughout the years in our communities. Your service is not overlooked and is much appreciated.

To schedule your home or business sanitizing and disinfecting call:

SERVPRO of Monroe, Randolph & Washington Counties

618-464-0300

What Does It Mean To Be IICRC Certified?

1/6/2021 (Permalink)

IICRC logo The IICRC develops the standards for restoration companies, and we live up to that standard.

SERVPRO is IICRC Certified!

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. We at SERVPRO of Monroe, Randolph & Washington Counties are proud to say that our employees are IICRC certified! 

The IICRC Develops the Standards for Restoration Companies.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Higher Standards!

Having IICRC certified staff means that we are held to a higher standard. This means we can better serve our community with the latest equipment, techniques, and quality standards. SERVPRO is the brand you can trust for all your fire, water, storm, and mold restoration needs. If your home or business ever suffers from one of these disasters, call our 24/7 emergency response service; we can help make it “Like it never even happened.”

Contact us at (618) 464-0300.

The Columbia, IL Police Department is Certified: SERVPRO Cleaned

12/18/2020 (Permalink)

Picture of Columbia, IL police department We love our Police!

The Columbia, IL Police Department has provided our community with years of safety and protection. We are proud to partner with them as they take care of their officers by ensuring their building is properly sanitized and disinfected. It is an honor to provide them with a higher standard of clean through our Certified: SERVPRO Cleaned program. 

The police department kindly posted, “Thank you to SERVPRO for sanitizing our work space this past week and for prior treatments to our police vehicles during the COVID pandemic.”

Are you having difficulty ensuring your business is safe and clean for your employees to come back to work? Are you ready to be Certified: SERVPRO Cleaned?

When your building needs sanitizing and disinfecting, call your friends at SERVPRO of Monroe, Randolph & Washington Counties. (618) 464-0300

The SERVPRO Chevy Venture Adventure in Columbia, IL

12/17/2020 (Permalink)

Picture of Columbia Fire Department in extrication training on a Servpro van The Columbia, IL Fire Department training to save lives.

It is an honor to donate our vehicle to the Columbia Fire Department for extrication training. To our heroes, thank you for all that you do!

The SERVPRO van of Monroe, Randolph & Washington Counties that used to respond to fire and flood emergencies while it was in commission, is now helping save lives while it is out of commission.

The legacy lives on for this Chevy Venture as it responded to many emergencies. Starting in 2013 when SERVPRO of Monroe, Randolph & Washington Counties opened the doors of business, this vehicle raced to help people who were experiencing catastrophes. Many miles later, we have now found a new mission for this Venture after 2nd Assistant Fire Chief Jim Broshears voiced a need of a vehicle for extrication training. We are excited to donate this beauty to our beloved heroes of Columbia so they can be well trained in saving many future lives.

The legacy lives on for this Venture, and many blessings to the Columbia Fire Department.


When you are in need of a company to help you with your fire, water, or mold damage call your friends at SERVPRO of Monroe, Randolph & Washington County. 618-464-0300

Our Shelves Are Always Stocked

10/28/2020 (Permalink)

A shelf stocked with Chemicals Our fully-stocked chemical shelf with all of the cleaners and disinfectants to mitigate any disaster.

Our Shelves Are Always Stocked

What does your fantasy lineup look like? Ours looks like shelves of chemicals, potent enough to handle any water, mold, or fire damage. Luckily, our fantasy is a reality! At SERVPRO of Monroe, Randolph & Washington Counties, we pride ourselves in having the best tools available to better serve you. We use top-of-the-line chemicals and cleaners to ensure your home or business is returned to pre-disaster condition.

Your Home or Business is Safe With Us!

At SERVPRO, our number-one priority is you, so you can be confident when you see our highly-trained technicians restore your belongings quickly and efficiently. It is our job to make any disaster “Like it never even happened.” Let our cleaners, disinfectants, and deodorants wash your troubles away no matter what the damage is.

If your home or business has a water, fire, storm, or mold issue, call the experts at 

(618) 464-0300.

SERVPRO - Always Wearing Green During St. Patrick’s Day

3/17/2020 (Permalink)

Every 17th of March, millions of Americans celebrate St. Patrick’s day. And every 17th of March, thousands forget the annual rule: wear green or get pinched! Luckily for us, we are always wearing green, whether it is when we are cleaning your carpets or getting rid of mold. Green is found on our air movers and dehumidifiers that work together to effectively remove moisture. Green is also found on our vehicles that are always packed and ready to go to any disaster, 24/7. Even our highly-trained technicians are always wearing green and are quick to make any disaster “Like it never even happened.”


This St. Patrick’s Day season, choose your local SERVPRO of Monroe, Randolph & Washington Counties for any of your fire, water, storm, or mold restoration. Contact the experts 24/7 at (618) 464-0300.

SERVPRO Does Biohazard Cleanup

1/3/2020 (Permalink)

A man in full PPE pulling biohazardous material out of a fridge Call SERVPRO for your biohazard cleanup needs!

Exposure to hazardous materials can pose serious health threats to building occupants, employees, customers, and owners. Failure to properly handle these disasters can result in unhealthy and even dangerous environments. SERVPRO of Monroe, Randolph & Washington Counties is trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal. We have the necessary equipment and cleaning products to ensure that your home or business recovers from any biological or chemical disaster.

SERVPRO can help with:

  1. Bloodborne pathogens
  2. Sewage backups
  3. Black water issues

And even more.


Our 24/7 emergency response service ensures that any time, day or night, you are taken care of. If your home or business ever suffers from a biohazard disaster, do not hesitate to call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

SERVPRO is IICRC Certified!

1/3/2020 (Permalink)

We at SERVPRO of Monroe, Randolph & Washington Counties are proud to say that our employees are IICRC certified! The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. 

The IICRC Develops the Standards for Restoration Companies

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Better to Serve You!

Having IICRC certified staff means that we are held to a higher standard. This means we can better serve our community with the latest equipment, techniques, and quality standards. SERVPRO is the brand you can trust for all your fire, water, storm, and mold restoration needs. If your home or business ever suffers from one of these disasters, call our 24/7 emergency response service; we can make it “Like it never even happened.”

Contact us at (618) 464-0300.

SERVPRO Restores Your Fire-Damaged Belongings in Valmeyer

12/30/2019 (Permalink)

Bowls that had been damaged by soot are shown restored back to their former beauty Spotless bowls amidst a fire-damaged Valmeyer, IL home. Our priority is you!

SERVPRO cares about your belongings. That is why we take extra measures to ensure your stuff is cleaned and restored to pre-disaster condition. Our objective is to interrupt your life as little as possible, which is why we strive to make any disaster “Like it never even happened.” 

As your neighbors, SERVPRO of Monroe, Randolph & Washington Counties will assist in restoring any size disaster, down to the last bowl and spoon. With our highly-trained technicians and our extensive supply of cleaners and sanitizers, no disaster is too much for us to handle. Let your mind at ease knowing that your possessions are in capable hands. 

If your home or business has fire, water, storm, or mold damage, call SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Disaster Plan for your Pets

12/30/2019 (Permalink)

A dog laying down its head with a SERVPRO logo Protect your beloved pets with SERVPRO!

The number one priority in any disaster is your safety. However, once you are secure, how will your pet be safe as well? Having a pet-preparedness plan along with a human-preparedness plan can be life-saving to you and your pet.

Store Important Items

To care for your pets during a disaster, it is good to store pet food, water, and animal first aid items in your home. Having a stash that can easily be retrieved is pertinent to keeping your pets safe during a crisis. 

Evacuation Plan

When you establish a plan for evacuation, include your pets so you know to take them with you. While not always possible, keeping your pets with you increases their chances of survival. 

ID Your Pets

It is important for your pets to have an ID on them at any given moment, but especially during a disaster. They can easily be traced if they are properly identified which can make finding them much easier. If an animal is lost, any found pet alerts will contain better information on your animal. Saying that, it is good practice to also check for found pet alerts, as most people in a community would help you find your pet. 

Keep Up With Vaccinations

Having your pets’ vaccinations up to date reduces the risk of them getting sick while a disaster occurs. 

Your safety is important, but so is your pets’. These practices will ensure that your pets stay happy and healthy during any ordeal. 

If your home or business suffers from fire, water, storm, or mold damage, contact your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Our Shelves Are Always Stocked

10/16/2019 (Permalink)

What does your fantasy lineup look like? Ours looks like shelves of chemicals, potent enough to handle any water, mold, or fire damage. Luckily, our fantasy is a reality! At SERVPRO of Monroe, Randolph & Washington Counties, we pride ourselves in having the best tools available to better serve you. We use top-of-the-line chemicals and cleaners to ensure your home or business is returned to pre-disaster condition. 

Your Home or Business is Safe With Us!

At SERVPRO, our number-one priority is you, so know you are in capable hands when you see our highly-trained technicians restore your belongings quickly and efficiently. It is our job to make any disaster “Like it never even happened.” Let our cleaners, disinfectants, and deodorants wash your troubles away no matter what the damage is.

If your home or business has a water, fire, storm, or mold issue, call the experts at (618) 464-0300.

SERVPRO - Always Wearing Green During St. Patrick’s Day

3/17/2019 (Permalink)

Every 17th of March, millions of Americans celebrate St. Patrick’s day. And every 17th of March, thousands forget the annual rule: wear green or get pinched! Luckily for us, we are always wearing green, whether it’s when we’re cleaning carpets or restoring a fire-ravaged home. Green is found on our air movers and dehumidifiers that work together to effectively remove moisture. Green is found on our vehicles that are always packed and ready to go to any disaster, 24/7. Green is even on the attire of our highly-trained technicians, who are quick to make any disaster “Like it never even happened.”


This St. Patrick’s Day season, choose your local SERVPRO of Monroe, Randolph & Washington Counties for any of your fire, water, storm, or mold restoration. Contact the experts 24/7 at (618) 464-0300.

We Love Our Volunteer Firefighters

1/3/2019 (Permalink)

Handing out water to our volunteer firefighters in Red Bud, IL. Keep up the good work.

Here at SERVPRO of Monroe, Randolph & Washington Counties, we love our area and are proud to serve the people in it. Volunteer firefighters in our counties are an invaluable asset to us and our community. We would like to thank them for all of their hard work that they do for everyone in their neighborhood. Without the men and women who devote hours of their day to keeping us safe, local home and business fires would pose an even greater threat. They choose to put on their boots to help to make our jobs easier and our community safer.

We appreciate their help in restoring buildings and restoring lives. Thank you, volunteer firefighters of Monroe, Randolph, and Washington counties!

If your home or business is suffering from fire damage, call SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Faster to Any Size Holiday Disaster

1/3/2019 (Permalink)

Why SERVPRO?

In a perfect world, winter weather would wait until we are all done traveling and celebrating the holidays to cause damage to our homes or businesses. Unfortunately, this is not the case. At SERVPRO, our top priority is keeping your home or business safe, so we provide a 24/7 emergency response service to better serve you in your time of need. We know this time of year can be hectic, so leave everything to SERVPRO of Monroe, Randolph & Washington Counties. We are on call 365 days of the year, ready when you need help the most. We will make sure this winter that your main concern is all of the food that will be consumed on the holidays, and not a disaster.

If your home has damage due to winter weather, call the experts at (618) 464-0300.

The Right Tools for the Job

12/28/2018 (Permalink)

Detecting water ABOVE a hotel swimming pool.

Why SERVPRO? Our technicians are experts in restoration, but can only do so much without the proper tools. That is why we always have an array of heavy-duty cleaning equipment to better serve you. 

Thermal Cameras and More

Our SERVPRO technicians are trained to know the insides and out of our equipment, so there is no guessing when it comes to a solution for your home or business. We use thermal imaging to help find hidden water, hydroxyl generators to eliminate smoke odor, large air scrubbers to eliminate mold spores, powerful sanitizing chemicals to clean your belongings, and much more. We pride ourselves on being able to handle any fire, water, storm, or mold damage you may have using the right tools for the job.

If your home or business is suffering from any of these disasters, don’t hesitate to call SERVPRO of Monroe, Randolph & Washington Counties.

(618) 464-0300

Restore vs Replace

12/28/2018 (Permalink)

We quickly and carefully remove and clean any affected items to make your disaster "Like it never even happened."

Why SERVPRO? One of the unique features of using SERVPRO for your restoration needs is our “Restore vs. Replace” policy. This falls in line with our “Like it never even happened.” motto, the purpose being to impact your life as little as possible. Losing things that mattered to you is one of the most painful parts of home and business disasters. Some furniture and belongings are easy to replace, however, some hold sentimental value. We limit the number of items replaced and strive to revitalize and restore your personal belongings through any disaster. Whether your home or business suffers fire, water, storm, or mold damage, let SERVPRO of Monroe, Randolph & Washington Counties put your mind at ease while we sanitize, clean, and restore your property.


Call the experts 24/7 at (618) 464-0300

Spider Webs VS Soot Webs

11/7/2018 (Permalink)

The soot webs have been spun.

Soot webs found after a fire in Chester IL


When I arrive to a home fire the owners are always embarrassed at all of the spider webs on their walls. This gives me a chance to help make them feel a little bit better about themselves by giving them the soot web speech.

The “dirty spider webs” along the edges and corners of your ceiling aren’t spider webs, they are "soot webs!"

With a sigh of relief, I explain, these features, called soot webs, form when ionized (i.e. has an electric charge) soot particles stick together in chains. They gather along the edges between your walls and ceiling because those areas tend to be cooler, which smoke likes to move to.

And there you have it, the soot web has been spun.

If you do have soot webs, don’t try to clean them yourself, call SERVPRO of Monroe, Randolph & Washington Counties and we can help make it "Like it never even happened." 618-464-0300

Emergency Ready Profile

10/26/2018 (Permalink)

Why? Because we care.

According to the latest industry research, as many as 50% of businesses may never recover following a disaster. The businesses that are able to bounce back had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you will have an immediate plan of action. Having expectations of what your next step will be in advance is key to timely mitigation due to water or fire damage. SERVPRO® of Monroe, Randolph & Washington Counties can help you minimize business interruption by completing an E.R.P. for your building today.

This guide also provides us with an immediate reference on the details about your facility such as priority contact information, priority areas and shut-off valve location. It is crucial to save time, so your business can get back to normal “Like it never even happened.”

Does your Columbia, IL Home Have a Mold Problem?

11/2/2017 (Permalink)

This is mold on the wood frame as well as the insulation from an outside leak.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of Monroe, Randolph and Washington Counties can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 618-464-0300

Waterloo Residents: Follow These Mold Safety Tips If you Suspect Mold

11/2/2017 (Permalink)

Do Not Disturb

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Monroe, Randolph and Washington Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Monroe, Randolph and Washington Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call SERVPRO of Monroe, Randolph & Washington Counties Today - 618-464-0300