Water Damage Repair and Restoration

Water Damage

If your Waterloo property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. Our water removal and cleanup process also provides validation and documentation that your property is dry.

One key thing to remember is when you experience a water damage in your home of business, time is NOT on your side. When water stays absorbed in drywall for just a short period of time this can lead to microbial growth, which can create its own set of problems. With this in mind, SERVPRO of Monroe, Randolph & Washington Counties is dedicated to respond quickly to your property before further damage occurs. 

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Have Water or Flood Damage?
Call Us Today – (618) 464-0300

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Monroe, Randolph & Washington Counties is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Columbia community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Monroe, Randolph & Washington Counties?

fast response to water damage

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Columbia residents can expect an immediate response, day or night.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration