Recent Posts

Do you have a disaster plan for your pets?

4/30/2022 (Permalink)

German Shepard dog laying down. Close up view of the side of his face with a SERVPRO logo in the corner  Emergency plans aren't just for humans. Make sure your fur babies are protected as well.

The number one priority in any disaster is your safety. However, once you are secure, how will your pet be safe as well? Having a pet-preparedness plan along with a human-preparedness plan can be life-saving to you and your pet.

Store Important Items

To care for your pets during a disaster, it is good to store pet food, water, and animal first aid items in your home. Having a stash that can easily be retrieved is pertinent to keeping your pets safe during a crisis. 

Evacuation Plan

When you establish a plan for evacuation, include your pets so you know to take them with you. While not always possible, keeping your pets with you increases their chances of survival. 

ID Your Pets

It is important for your pets to have an ID on them at any given moment, but especially during a disaster. They can easily be traced if they are properly identified which can make finding them much easier. If an animal is lost, any found pet alerts will contain better information on your animal. Saying that, it is good practice to also check for found pet alerts, as most people in a community would help you find your pet. 

Keep Up With Vaccinations

Having your pets’ vaccinations up to date reduces the risk of them getting sick while a disaster occurs. 

Your safety is important, but so is your pets’. These practices will ensure that your pets stay happy and healthy during any ordeal. 

If your home or business suffers from fire, water, storm, or mold damage, contact your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Pretty Bird vs. Nasty Soot

4/25/2022 (Permalink)

Top picture is a black-backed puff back bird; bottom picture is flooring joist system covered in soot Puff back - bird vs soot. Which would you prefer?

What Are Puff Backs?

Have you ever seen a cute little bird, the black-backed puff back, often found in wooded habitats? These birds are innocent and wonderful. They fly gracefully into the open air causing no trouble to anyone. On the other hand, have you ever seen an escape of nasty, soot-filled air into your home? This type of puff back is not innocent and wonderful. In fact, it causes massive black stains and bad odors in your home. This kind of puff back mostly occurs from oil-fueled furnaces if they are not properly maintained. 

Why Do They Happen?

Puff backs are small explosions in a furnace that cause soot to be pushed back into the home instead of through the ventilation system. They are usually caused by build-ups of dirt and soot in the ventilation, failing fans, and clogged filters.

How to Prevent Puff Backs

The only ways to prevent puff backs are to replace filters often and have a professional look at your furnace. As previously stated the largest cause of puff backs is the lack of maintenance on furnaces. It is good practice to have all of your heavily-used appliances routinely checked.

In this Waterloo, IL basement, a puff back left a significant amount of damage on the floor joist system. Our SERVPRO technicians arrived quickly and started the cleaning and deodorization process to return them back to normal. The incident provided an awakening for the residents, and they decided to have their furnace checked often. 

The Dangers of Dryer Vents

4/8/2022 (Permalink)

Close up of the dryer tubing stuffed with lent. Trust the PROS at SERVPRO of Monroe, Randolph and Washington Counties (618)464-0300

Do you want statistics? We have statistics! 

According to FEMA (Federal Emergency Management Agency), failure to clean dryers causes 34% of home fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of fires happening in your home, SERVPRO of Monroe, Randolph & Washington Counties can help clean dryer vents and ducts that may have lint buildup.

Tips

  1. Keep your dryer ventilation unblocked, both inside and outside of the home
  2. Clear out lint inside flex ducting attached to your dryer
  3. Remove lint from the filter after every load
  4. Make sure the outdoor flap is open

With our HEPA duct cleaner vacuums, no amount of dust, dirt, or lint can stop us from protecting your home from fire damage. If your home needs dryer vent or HVAC cleaning, come to the professionals at SERVPRO of Monroe, Randolph & Washington Counties. Contact us today at (618) 464-0300.

What in the HAIL?? Time to call SERVPRO

4/7/2022 (Permalink)

Three decent sized chunks of hail sitting on a shingled roof For all you fire, water, mold, and storm needs call SERVPRO of Monroe, Randolph, and Washington Counties at (618)464-0300

Hail storms are never a good thing to you and your property. They can put dents in cars and smash holes in homes and windows. Unfortunately, the damage does not stop there. While big chunks of ice can break things, the smaller, harder to detect pieces can cause as much if not more damage. 

As hail is coming down, the smaller pieces can put dents in your shingles, allowing water to flow in. Sometimes this water stays hidden until finally: boom! Your roof just caved in due to water damage. So, even the smaller chunks need to be monitored. 

Luckily, we at SERVPRO of Monroe, Randolph & Washington Counties are experts in water and storm cleanup. The first thing we do is seal off any holes created by the hail to stop water from flowing in. Next, we get to work drying any moist areas using our air movers and dehumidifiers. Your damaged belongings are cleaned and restored to pre-disaster condition as we close off your home from nature again. 

Let us ease your mind as we handle any disaster nature throws at you. Call your local SERVPRO of Monroe, Randolph & Washington Counties for your expert fire, water, mold, and storm cleanup needs. (618) 464-0300

How to Categorize Your Water Damage

4/7/2022 (Permalink)

A photo with a breakdown of the water categories into three sections Regardless of the category, SERVPRO can help. Give us a call today at (618)464-0300

There are different types of water damage, some more harmful than others. Knowing about the different kinds is essential to keeping yourself safe when a water disaster hits your home or business. While you may be thinking, “It’s not like I’m going to drink the flood water in my basement,” it is more than just ingesting the water that can cause harm.

Category 1 Water

Category 1 Water is the cleanest. It refers to water that does not pose substantial threat to humans and is classified as “clean water”. Examples include water supply lines, tub or sink overflows, or appliance malfunctions that involve a water supply line.

Category 2 Water

Category 2 Water is the kind you need to watch out for. Known as “grey water”, this kind refers to a source of water that contains a significant degree of chemical, biological, or physical contaminants. This kind of water can cause discomfort or sickness when consumed or even exposed to. Grey water carries microorganisms and nutrients of microorganisms. Examples are toilet bowls, sump pump failures, and water discharge from dishwashers or washing machines.

Category 3 Water

Category 3 Water is grossly unsanitary. It is known as “black water” and can contain unsanitary agents and harmful bacteria and fungi. Being exposed to or ingesting black water can cause health issues. Category 3 Water refers to water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water, or standing water. Category 2 Water that is not promptly removed form the structure and/or has remained stagnant may be reclassified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination.


SERVPRO of Monroe, Randolph & Washington Counties wants you to be informed of the dangers of water and the kind of damage it can cause. We can handle any kind of water damage your home or business has, making it “Like it never even happened.” If your home or business suffers from water damage, call the experts at (618) 464-0300.

Biohazard problem? SERVPRO can solve that.

4/6/2022 (Permalink)

Green tinted photo of a person in a hazmat suit holding closed garbage bags reaching in to an open fridge Biohazard? There's a PRO for that. SERVPRO of Monroe, Randolph, and Washington Counties 618-464-0300. Call us today!!

Exposure to hazardous materials can pose serious health threats to building occupants, employees, customers, and owners. Failure to properly handle these disasters can result in unhealthy and even dangerous environments. SERVPRO of Monroe, Randolph & Washington Counties is trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal. We have the necessary equipment and cleaning products to ensure that your home or business recovers from any biological or chemical disaster.

SERVPRO can help with:

  1. Bloodborne pathogens
  2. Sewage backups
  3. Black water issues

And even more.


Our 24/7 emergency response service ensures that any time, day or night, you are taken care of. If your home or business ever suffers from a biohazard disaster, do not hesitate to call your local SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Get the 411 on Preventative Steps for your Water Heater

4/6/2022 (Permalink)

close up of the bottom of a water heater spigot. Water pooling underneath water heater Water heater leaks? We got your back. Call SERVPRO of Monroe, Randolph, and Washington Counties (618)464-0300

We use our water heaters tirelessly. Whether it comes to cleaning dishes, taking showers, or washing hands, we rely on them to fulfill our hot water needs. If not properly maintained, these devices can not only be unable to heat water, but can break and fill your home with water. However, with the right preventative steps, you can avoid this altogether. 

Lifespan

Your average hot water heater has a lifespan of about 10 years. If not replaced in this time, it can start to slow down and not heat water as fast, or shoot water around your home due to leaks and breaks. It is a good idea to have your water heater replaced about every 10 years. 

Parts

Hot water heaters aren’t perfect and can often have problems other than being too old. Sometimes, heavily-used parts of the machine, like gaskets, can rust or wear down, causing leaks. Frequently check your water heater for any signs of damage or rust to any parts.

Signs (Not the Movie)

There are a few ways that you can tell if your hot water heater has deteriorating components:

  1. Strange color of hot water
  2. Strange odor of hot water
  3. Leaks 
  4. Strange noises coming from the machine

If you stay vigilant when it comes to your hot water heater, you can enjoy years without hot water heater incidents or water damage. We at SERVPRO want homeowners and business owners to know the risks and preventative measures when dealing with hot water heaters so you don’t run into disaster. 

If you do have water damage due to a hot water heater malfunction, call your local SERVPRO of Monroe, Randolph & Washington Counties 24/7 at (618) 464-0300.

April Showers bring May Flowers and Overwhelmed Sump Pumps

4/1/2022 (Permalink)

View of a child from mid chest down stomping and splashing in water puddles with yellow rainboots Keep the puddles outside. Not in your basement. Call SERVPRO of Monroe, Randolph and Washington Counties (618)464-0300

April Showers!

It is officially April which means April showers are upon us! Excessive rain can be good for some plants, but not so great for your home. Flood damage can occur, basements can be flooded, and home exteriors can suffer. SERVPRO has all the tools needed to clean up any flood disaster!

We Have the Know-How

We at SERVPRO follow strict industry standards when it comes to recovering your home from flood damage. With our state-of-the-art drying equipment and techniques, we can quickly and efficiently return your home or business back to pre-disaster condition. SERVPRO also provides a 24/7 emergency response service so we can assist with your water disaster any time, day or night.

If your home or business has flood damage due to the coming rain, call SERVPRO of Monroe, Randolph & Washington Counties at (618) 464-0300.

Storm Season is here and so is SERVPRO

3/29/2022 (Permalink)

Basement laundry area with laundry baskets and bottles of detergent floating in standing water If you need a lifejacket to get through your basement, it is time to call the pros. SERVPRO of Monroe, Randolph & Washington Counties at 618-464-0300

Your Guide Through Stormy Seas

Inclement/stormy weather is one of the main causes of water damage in homes across the country. Basements can flood and attics can leak, which can leave your home susceptible to considerable amounts of water damage. These disasters are often unpredictable, which is why it is so important to have SERVPRO by your side.

Our System Works

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Contact us at (618) 464-0300

For any water, fire, mold, or storm damage, call SERVPRO.

Up In Smoke -- Commercial and Residential Fire Restoration

3/23/2022 (Permalink)

Living room with a loveseat that has a stuffed teddy bear in the corner. Behind seat the window curtains are on fire No matter what the type of smoke, SERVPRO can help restore you home. Give us a call at 618-464-0300

Did you know that there are different types of smoke that can affect your home or business after a fire? How the fire damage restoration cleanup is executed depends on the types of smoke we find. Here is a list of a few kinds:

  1. Fuel oil soot - Refers to smoke that backflows into a home from a furnace or fireplace.
  2. Wet smoke - Refers to smoke that results from plastics and rubbers that burn at low heat, causing a sticky, smeary substance to form. Can have a pungent odor. 
  3. Dry smoke - Your average smoke. Comes from paper and wood burning at high temperature, sending the heat towards the ceiling along with black, billowing clouds.
  4. Protein smoke - Produced by evaporation of material rather than from fire itself. Protein smoke is virtually invisible, yet it discolors paints and varnishes and has an extreme pungent odor. 
  5. Others - Smoke from tear gas, fingerprint powder, and fire extinguisher residue. 


At SERVPRO of Monroe, Randolph & Washington Counties, we pride ourselves in learning about any kind of damage that can be done to your home or business. The better we understand the disaster, the better we can help make it “Like it never even happened.” If your home or business needs fire, smoke, or soot damage recovery, call us 24/7 at (618) 464-0300.